Privacy Policy

Privacy Policy – DJ Windows & Doors Inc.

At DJ Windows & Doors Inc., your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us—whether through our website, SMS, email, or during service requests.

If you have any questions about this policy, please reach out to us at:

Phone: +1  (714) 408-7426
Email:  david@djwindowsdoors.com
Business Address:  2100 E. Orangethorpe Ave. Anaheim, CA 92806 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

We may collect personal details such as:

• Full name
   
• Phone number
   
• Email address
   
• Property address (for service purposes)
   
• Communication preferences
   

We collect this information when you:

• Request a quote or schedule a service
   
• Contact us by phone, email, or SMS
   
• Opt in to receive updates, reminders, or promotions
   

We use your information to:

• Provide and manage your window and door installation or replacement services
   
• Communicate via SMS, phone, or email regarding your appointment or inquiries
   
• Send appointment confirmations, updates, and follow-ups
   
• Improve your experience with our service
   

We do not sell or share your information with third parties for marketing purposes.

DJ Windows & Doors Inc
The clients will be expecting some appointments reminders of the provided services.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to david@djwindowsdoors.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://djwindowsdoors.com/privacy-policy

By providing your mobile number and opting in, you agree to receive text messages related to your appointment, including:

• Appointment confirmations
   
• Reminders
   
• Service updates
   

Message frequency may vary. Standard message and data rates may apply.
You can opt out at any time by replying STOP to any message.

We implement appropriate security measures to protect your personal data. While we strive to secure your information, please note that no digital transmission is 100% secure. Use discretion when sharing sensitive details.

You have the right to:

• Opt out of text or email communication
   
• Request to review, update, or delete your personal information
   
• Update your preferences
   

To make a request, please contact us via phone or email.

We may revise this Privacy Policy occasionally. Any changes will be posted on our website or communicated through email or SMS when necessary.

By continuing to use our services or communicate with us, you agree to the terms outlined in this Privacy Policy.